Privacy Policy

Effective Date: 03/10/2026

At Sole Luna Wellness Studio, we are committed to protecting your privacy and ensuring a safe and secure experience when using our services. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information from you when you book an appointment, sign up for our newsletter, interact with our website, or engage in other services we offer. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, mailing address, payment details, and health-related information provided for the purpose of appointments.
Non-personal Identification Information: Browser type, device type, and usage data (such as IP address, pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Appointments: To manage your bookings and ensure that we provide you with the services you request.
To Improve Our Services: To enhance your experience at Sole Luna by analyzing the way you interact with our website and services.
To Communicate with You: To send appointment reminders, updates on our services, and newsletters. We may also contact you to resolve any issues or concerns regarding your appointment.
To Process Payments: To process payments and ensure the security of transactions.
Marketing and Promotional Materials: We may send you marketing and promotional materials about our services. You can opt-out of these communications at any time by following the unsubscribe link or contacting us directly.

3. How We Protect Your Information

We are committed to maintaining the security of your personal information. We implement a variety of security measures to safeguard your data, including:

Encryption of sensitive information during transmission via secure SSL (Secure Socket Layer) technology.
Regular monitoring of our website and systems to ensure they are secure from potential vulnerabilities and breaches.

While we take all reasonable precautions to protect your personal information, please note that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure the security of any information you transmit to us.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share information with trusted service providers who help us operate our business, such as payment processors and email service providers, but only to the extent necessary for these providers to perform their functions.
Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us improve your experience and understand how you use our site. You can disable cookies through your browser settings, but please note that some features of the site may not function properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of these third-party sites.

7. Your Rights Regarding Your Personal Information

You have the following rights with respect to your personal information:

Access and Update: You can access, correct, or update the personal information we have on file by contacting us directly.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in the emails or by contacting us directly.
Deletion: You may request the deletion of your personal information, subject to applicable legal requirements.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Sole Luna Wellness Studio
Email: Soleluna.ptown@gmail.com
Phone: (508) 292 5965
Address: Sole Luna Wellness Studio, Historical district, 140 Commercial Street, Provincetown, MA, USA

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.